Price Gouging during State of Emergency

With the Utah governor implementing a “State of Emergency” for the coronavirus pandemic, we are implementing a policy to help mitigate price gouging from occurring on the KSL marketplace for items related to the coronavirus. 

The moderation process will be actioned for the selling of toilet paper, hand sanitizer, and face masks if a listing has been flagged 5 or more times by unique users for price gouging and will be removed from the KSL marketplace or in situations where extreme price-gouging activities are occurring.

Violators of this policy will be moderated according to our existing repeat offenders workflow

This policy will be revisited at the time of each declaration of a "State of Emergency" by the governor of Utah

User that flagged the listing communication:

Hello (User Name),

Thank you for using KSL Classifieds. You recently flagged a listing for price gouging. We appreciate you taking the time to inform us of this. We have been monitoring these types of listings on our site and we will take the appropriate actions for this one specifically. Please continue to flag any other content on our site that you feel needs our attention. We value your input.

 

Thank you

Seller Communication: 

Hello (User Name),

You recently posted a listing for (Product) on KSL Classifieds. This listing has since been flagged by multiple users for having too high of a price. Utah is now in a declared state of emergency and your listing aligns with the practice of price gouging. Our terms of use references the need to have a reasonable total selling price. As a result, your listing has been removed. Please feel free to respond to this email if you have any questions that we can help answer.

Thank you,

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